Customer Care
Products & Orders
We offer a wide range of commercial furniture products online, and additional items are available upon request. Our customization services cover dimensions, colors, materials, and even design modifications to meet your specific needs.
Please note that the prices listed on our website are EXW (Ex-Works). For detailed logistics costs, feel free to contact us for a complete quote.
Order Process
01
Browse & Select
Choose your desired products, select colors and quantities, and add them to your cart.
02
Customization (Optional)
For custom colors, dimensions, or designs not available online, please upload your specific customization requirements.
03
Layout Plan (Optional)
If you have a layout plan, feel free to upload it.
04
Additional Details
Include any specific requirements, such as shipping address, preferred delivery time, and contact information.
05
Submit Inquiry
Submit your inquiry to receive a detailed quote.
06
Receive Quote
We will provide a quote within 24 hours.
07
Order Confirmation
Review and confirm the order details.
Shipment Information
Delivery Services
We provide Door-to-Door Services, offering both duty unpaid (DDU) and duty paid (DDP) shipping options to the following regions: Europe, the United States, Canada, Australia, Saudi Arabia, and Asia.
Global Shipping Options
Our shipping solutions include delivery to:
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Customers' Warehouses
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The Port of China (FOB Terms)
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The Port of Destination Country (CIF Terms)
Shipping Timeframes
Estimated delivery times (to port/to door) are as follows:
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Europe: 25-35 / 40-50 days
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United States: 25-35 / 40-50 days
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Middle East: 25-30 / 35-45 days
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Asia: 7-15 / 15-30 days
*For any specific inquiries or further details, please do not hesitate to contact us*
Installation & Service
All products are securely packaged for international shipping and include detailed assembly instructions. Installation services are available upon request for select overseas locations.
Payment Methods
We accept a variety of payment methods to ensure convenience, including:
• T/T (Telegraphic Transfer)
• L/C (Letter of Credit)
• Credit Cards
• Other secure online payment methods
